A learning management system (LMS) is software that facilitates the management, delivery and monitoring of analytics of business training programs.
The Learning Management System has become an incredibly powerful tool for organizations seeking to improve the performance and retention of their workforce. Most learning management systems are cloud-based software solutions that companies use as their fundamental tool for the management of their training programs. Just as sales teams use and rely on CRM software, or human resources teams rely on HRIS software, LMS software is usually the base technology used by companies’ training and development departments.
Learning management systems can be used to implement all types of training (from compliance training to training on company policy). In recent years, online learning has evolved and has become an income generator for the extended company. New advances in technology for learning have helped to support the evolving needs of the student and have revolutionized the space of e-learning by allowing more data about learning to be collected, enabling functionalities for mobile learning and gamification, for the generation of income, and more.
Perhaps the most important functionality of learning management systems is to support learning at the moment in which it occurs. – Eg by combining formal, social and experimental learning. Traditionally, these learning management systems have been used primarily for the delivery of formal learning. For example, a learning management system or LMS makes it easy to automatically assign induction courses to new employees, allows them to track their progress, and assess their levels of knowledge retention. However, online learning systems such as Docebo, go beyond basic functionalities and incorporate features that enable social learning to allow users to have advice among colleagues, ask questions, collaborate and encourage and reward the contribution between teams and individuals.
Who uses an LMS?
The systems management learning are used globally, across multiple industries and for a variety of different use cases for business learning. The adoption of LMS has increased in recent years around the world. In fact, the global LMS market is expected to grow at a 24% TCAC from 2016 to 2020.
At a more specific level, there are two key types of users of an LMS system:
Students or users – students are the ones who receive the training (after all, they are the people for whom the training has been created). Students who have access to the business LMS will be able to see their course catalogue, complete the courses and any assigned assessment, and measure their own progress. Students can be assigned to courses individually, or according to their job function, and/or according to their role within the structure of the company.
Administrators – administrators are on the opposite side of learning technology – this means that they are responsible for managing the LMS, which involves a combination of tasks: creating courses and learning plans, assigning courses to students, and giving them monitoring the progress of their learning.
Types of Customers of an LMS
Large companies: large companies rely on learning management systems to measure the performance and professional development of hundreds or even thousands of employees while implementing global online training initiatives. Some large organizations can also use extended business functions of their LMS to keep franchisees, suppliers, and external sales channels informed about product launches, compliance requirements, etc. to improve the performance and retention of your workforce.
Small and medium enterprises (SMEs): these organizations benefit from a learning management system using fewer human resources, and instead rely on technological tools to scale the growth of their employees with business growth (and adapt to changes constant training needs that reflect that organizational growth). ng initiatives. Some large organizations can also use extended business functions of their LMS to keep franchisees, suppliers, and external sales channels informed about product launches, compliance requirements, etc. to improve the performance and retention of your workforce.
Freelance workers: the LMS platforms designed for online learning freelancers who work with multiple clients and need to deliver a wide range of deliveries. These learning management systems can have integrated collaboration tools that allow you to fly alone or work with a remote e-Learning team.
What is an LMS used for?
At a basic level, software for learning management is used to centralize, implement and measure business training.
A first Virtual Class Learning Management System has the functionalities that support a variety of internal and external business use cases, including:
Employee training – perhaps the most common use case of an LMS is to support the training and development of internal employees. Within the LMS, courses can be assigned to ensure that employees obtain the necessary skills for their work, that they are informed about changes to the products offered by the company, and that they are kept up to date with compliance training, etc.
Customer training – another common use case of an LMS is for customer training. This is especially common for software and technology companies that need to carry out the induction of users so that they use the product effectively. Continuous customer training helps to provide more value to customers and prevent contract cancellations.
Partner training – an LMS can also be used to train partners and channels of business partners (eg Resellers). This is a great way to improve affiliate programs and provide more value.